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Plans are nothing, planning is everything

Attributed to Dwight D. Eisenhower (1890-1969) 
U.S. Army General and President of the U.S.A.

FREE SERVICE TO MEET THE CHIEFS SUPPORTERS Driving the Australian Government’s Digital Vision: Government 3.0

  • 23 Oct 2025
  • 7:30 AM - 3:00 PM
  • Canberra Park Hyatt Hotel

Registration

Registration is closed

FREE REGISTERATION  Cut & Paste or Click
https://events.opentext.com/en-au-fedgov-forum

Guest speaker
The Hon. Victor Dominello

Driving the Australian Government’s Digital Vision: Government 3.0

The Australian Federal Government is on a bold mission to revolutionise their IT systems and deliver unparalleled service, speed, accuracy, and agility. Modern governments’ success hinges on achieving these advancements while also fortifying security postures and enhancing data governance. To create a government ecosystem that truly works for everyone, they need to turn data into insights - establishing seamless citizen experiences, driving operational efficiencies, and enabling responsible AI.

Are you ready to overcome the challenges facing our digital future? Then join us at the OpenText™ Federal Government Forum to meet visionary leaders from across government.

Attendees will hear from thought leaders and engage in dynamic discussions on groundbreaking topics, including:

  • AI and its transformative potential
  • The principles and practices of zero trust
  • Crafting a total citizen experience that drives a seamless government experience
  • Ensuring robust data security and management
  • Enhancing cybersecurity frameworks
  • Navigating IRAP and cloud innovations

The Hon. Victor Dominello will deliver the headline keynote! Register for the event to discover how governments can actively shape and secure the digital landscape of tomorrow, redefine the total citizen experience, and leverage the OpenText approach to prepare their agencies for current and future government needs.

FREE REGISTERATION  Cut & Paste or Click
https://events.opentext.com/en-au-fedgov-forum

0730 Registrations and light breakfast, tea & coffee


0800 Welcome messages from Canadian High Commissioner and OpenText
  

The Hon. Dr Julie Sunday, High Commissioner for Canada in Australia
George Harb, Managing Director, OpenText ANZ


0820 From analogue to AI – can government keep pace?
Hear key insights from Victor Dominello’s frontline experience. He will explore what it takes to deliver a connected government 3.0, the cultural rewiring required, and why now is the time to act.

The Hon. Victor Dominello, Former NSW Government Minister of Customer Service and Digital | CEO of the Future Government Institute
Founder of ServiceGen | Chair of Services Australia Independent Advisory Board

 

0900 Reimagining Government in the AI Era: Smarter Insights, Better Outcomes
Discover how cutting-edge data analytics and AI can transform unstructured information into actionable insights that enhance citizen services, boost operational efficiency, and ensure compliance. This session explores real-world strategies for information management, data discovery and analytics, legacy system decommissioning, and AI-driven decision-making - empowering public sector leaders to modernise with confidence and clarity.

George Harb, Managing Director, OpenText ANZ


0920 Customer Panel: Future Gov 3.0 and Gov 4.0 – unpacking what government agencies need to plan for

   
The Hon. Victor Dominello, Former NSW Government Minister of Customer Service and Digital | CEO of the Future Government Institute
Founder of ServiceGen | Chair of Services Australia Independent Advisory Board
Jonathan Thorpe, Chief Customer Officer, Services Australia
Lucy Poole, Deputy CEO Strategy, Planning and Performance Division, Digital Transformation Agency
Brandon Voight, Director of Public Sector, OpenText


1000 Morning tea

           

1030 Unlocking the Power of AI for Government Transformation
Explore how OpenText’s AI-powered solutions are driving government transformation. With Agentic AI and Generative AI, government agencies can modernise platforms, enhance citizen services, and streamline operations. Discover how OpenText’s solutions leverage content and records controls, intelligent process automation and context-sensitive service management to uplift service delivery to citizens. Real-world demos will showcase how AI can enable public servants to harness insight into your information landscape across systems and information stores, protect your applications and data from cyber threats, and provide more personalised interactions with citizens. Join us to see how OpenText is helping Australian government agencies leverage AI to deliver smarter, secure, and more efficient public services.

   
Ian Poulton, Director of Solution Consulting, OpenText
Susan Tasic-Clark, Senior Manager, Solutions Consulting, OpenText
Aaron Bernays, Director, Professional Services, OpenText
Abdullah Noman, Principal Solutions Consultant for Information Governance and Security, OpenText


1210 Networking lunch

 

1300 Leading with trust: secure content for smarter government
Explore how OpenText’s suite of content solutions - including Content Manager, Extended ECM, Core Content, and Core Share - is helping government agencies modernise information governance. With AI-driven insights, Microsoft 365 integration, and secure cloud options, OpenText empowers smarter, compliant, and connected public services

     

Brandon Voight, Director of Public Sector, OpenText
Abdullah Noman, Principal Solutions Consultant for Information Governance and Security, OpenText
Ian Poulton, Director of Solution Consulting, OpenText
Susan Tasic-Clark, Senior Manager, Solutions Consulting, OpenText


0245 - 1500 Event close

FREE REGISTERATION  Cut & Paste or Click
https://events.opentext.com/en-au-fedgov-forum

ral Government Forum

Thursday, 23 October 2025  |  7:30 am - 2:45 pm AEDT

Hyatt Hotel Canberra




CONTACT US

GPO Box 2667 Canberra ACT 2601

Chris Stephens
+61 417 208 402
chris.stephens@meetthechiefs.com.au

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